Delete your Thingwethink account
You can delete your account and data yourself, any time, directly in the app. No email is needed.
Delete it in the app (fastest)
- Open Thingwethink (website or Android app) and sign in.
- Tap the ⚙ Settings icon.
- Scroll down and tap Delete my account.
- Type DELETE to confirm and sign in with Google once more when asked.
Can't sign in, or the app is not installed?
Email pheonixadvertising1@gmail.com with the subject Delete my Thingwethink account, from the Google email address you signed up with (and include your Thingwethink id if you know it). We verify the request and delete the account within 30 days.
What is deleted
- Your profile: name, photo, about text, unique id and settings.
- All messages you sent (text, images and voice messages) in every chat.
- Your call records.
- Your photo and WallLove photo inside chats. Other members see "Deleted user" instead of your name and photo, and you are removed from group chats.
- Your sign-in (Firebase Authentication) record, including your email address.
What we may keep
- Messages that other people sent to you stay in their own chat history until they delete them.
- Abuse reports you filed, or that were filed about you, and the message copy attached to them, are kept for as long as needed to enforce our rules and meet legal obligations.
- Routine backups and server logs held by Google Cloud/Firebase may persist for a short period before they are overwritten.
Deleting an account cannot be undone. Read our Privacy Policy for more.